Healthcare Supply
At nupco, we redefine the concept of healthcare supply through an integrated digital ecosystem that combines innovation and efficiency empowering our partners to create a sustainable impact on community health
Healthcare Supply
At nupco, we redefine the concept of healthcare supply through an integrated digital ecosystem that combines innovation and efficiency empowering our partners to create a sustainable impact on community health
Our Achievements
Our success in numbers
Medical
Items
The total range of products provided by nupco
Beneficiary
Organizations
Entities utilizing nupco’s procurement services
SAR
Billion
Total value of contracts under management
Pallets
Capacity
Robust national warehouse infrastructure
SAR
Billion
Cumulative value of tenders managed to date
nupco
Products
nupco delivers customized solutions tailored to meet the needs of Saudi Arabia’s healthcare sector
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Latest News
nupco launched the latest and most advanced global systems to manage the warehouses in the western region to automate operations and raise operating efficiency due to the framework of the Kingdom’s strategic direction to build advanced logistical services in enabling the healthcare sector and to contribute to the provision of advanced health care services under international best practices.
The system represents a platform that supports nupco’s business and helps provide its services efficiently and effectively, meets the needs of customers, and satisfies the aspirations of strategic partners according to a clear and unified approach, as the system serves government health entities in the Kingdom in general and in the western region for many partners, including Ministry of Defense, Royal Court, and Saudi Red Crescent.
In continuation of the successive achievements we have achieved, we announce that nupco has won five awards presented by the “International Customer Experience Award”, which is considered one of the most important international awards in the field of customer experience, as it is held annually with the participation of many government entities and companies.
nupco achieved these awards by nominating it for its Wasfaty service and Marketplace in the following categories:
- Best B2B customer experience – Bronze award
- Best user experience – Gold award
- Best Use of Technology – Gold and Silver award
- Best Digital Customer Experience – Gold award
With pride and honor, we celebrate the recognition of #Nupco as one of the best 100 workplaces in Saudi Arabia for the year 2024, ranking within the top 30, as awarded by Great Place to Work.
Each year, Great Place to Work selects the top 25% of certified organizations to be part of the list of the best 100 workplaces.
We strive for this award to serve as motivation for further progress and success that Nupco continues to achieve under the leadership and support of the CEO, along with the collective efforts of all sectors and employees of the company.
His Royal Highness, Prince of the Qassim Region, Dr. Faisal bin Mishal bin Saud bin Abdulaziz Al Saud inaugurated the nupco Logistics Center, as a continuation of a series of projects in establishing a network of logistical centers around the Kingdom, which aims of improving the quality of medical services and enhancing the efficiency of medical supply chains. The center will provide medicines and medical devices to patients across the Kingdom, ensuring sustainability. The center is equipped with state-of-the-art facilities and integrated logistics services, offering the latest equipment and technologies to ensure the quality and speedy delivery of medical materials and equipment to healthcare institutions in the region.
The launch of the medical logistics center in Al-Qassim region is part of nupco’s efforts to develop its logistics services and enhance its role in supporting the national economy, These initiatives and transformations contribute to the realization of Saudi Vision 2030 in developing the healthcare sector and providing comprehensive and advanced healthcare, enhancing the Kingdom’s role as a global model for progress in the health sector.
A world Customer Experience Forum launched the Saudi Customer Experience Awards, celebrating excellence in customer experience across the Kingdom of Saudi Arabia. The awards aim to honor professionals, government entities, and organizations that excel in the field of customer experience. The awards were inaugurated on June 12th, and the finals took place on January 17, 2024. The award ceremony was held on January 25, 2024, in Riyadh. The Saudi edition is a regional version of the original international Customer Experience Awards. Nupco received 8 awards at the Saudi Customer Experience Awards.
Nupco has won 8 awards at the Saudi Customer Experience Awards presented by the Customer Experience Association in the following categories:
Wasfaty:
- Best Innovation in CX “GOLD”
- Best Digital Customer Experience “GOLD”
- Best Digital Customer Experience “SILVER”
- Best Use of Technology – Over 10 Years in Business “BRONZE”
- Best User Experience “BRONZE”
Marketplace:
- Best User Experience “GOLD”
- Best Use of Technology – Over 10 Years in Business “GOLD”
- Best B2B Customer Experience “BRONZE”
As a continuous of nupco’s introductory campaign for health practitioners, King Faisal Specialist Hospital and Research Center in Riyadh is hosting today’s nupco booth to introduce its services and initiatives in the health care field under the title (Together towards a higher level of health care). The booth will continue for the next three days, to be visited by many health practitioners to know more about nupco’s services.
The booth is a part of the initiative to introduce health practitioners to nupco, which aims to strengthen the bonds between nupco and health practitioners and deliver nupco’s vision and mission.
In the annual gathering of Nupco’s partners, titled “Towards Integrated Supply Chains,” and in the presence of the Board of Directors, we reviewed our most significant achievements during the year 2023. A panel discussion was held focusing on opportunities to enhance medical supply chains and the importance of investments and collaborative efforts among possible sectors contributing to the development of an efficient and high-quality healthcare system. The session aimed to achieve the targets of Saudi Vision 2030. Eng. Saad Al-Sadhan, the Deputy Minister for Supply and Engineering Affairs at the Ministry of Health, participated in the discussion, along with Assistant Minister for Industrial Sectors at the Saudi Arabian General Investment Authority, Mr. Amar Al-Taf. Also, Brigadier Mohammed Al-Zahrani, the Head of Operational Operations at the General Directorate of Health Services at the Ministry of Defense, and Mr. Sami bin Hajilan, the Deputy CEO for Development at the Local Content and Government Procurement Authority, were part of the event.
As part of its expansion plan to establish a network of logistics centers, His Royal Highness the prince of Madinah Al-Munawaroh inaugurated the nupco logistics center in Madinah Al-Munawaroh with an area of 32,000 m 2. The center is equipped with the latest technology systems for inventory monitoring to improve the quality of medical services. And the Madinah Al-Munawaroh Logistics Center plays an important role in supporting the health services provided to the Hajj and Umrah seasons by providing medicines and medical supplies quickly and efficiently.
The center boasts a storage capacity of up to 23 thousand pallets and 20 thousand storage shelves and includes a fleet of 19 integrated vehicles for the efficient distribution of medicines and medical supplies. It provides 100 jobs within the center.
The inauguration of the center comes as a completion of nupco’s strategic initiative to expand the scope of its integrated medical supply chain services to cover all regions of Saudi Arabia.
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nupco launches the seventh phase of the warehouse operations management system to apply the best international standards of practice1757013139nupco launched the latest and most advanced global systems to manage the warehouses in the western region... -
nupco tops the ICXA with five awards, including 3 gold1757013139In continuation of the successive achievements we have achieved, we announce that nupco has won five... -
nupco as one of the best 100 workplaces in Saudi Arabia for the year 20241757013139With pride and honor, we celebrate the recognition of #Nupco as one of the best 100 workplaces in Saudi... -
Inauguration of the Qassim Logistics Center1757013139His Royal Highness, Prince of the Qassim Region, Dr. Faisal bin Mishal bin Saud bin Abdulaziz Al Saud... -
nupco has won 8 awards1757013139A world Customer Experience Forum launched the Saudi Customer Experience Awards, celebrating excellence... -
nupco Introductory Campaign at King Faisal Specialist Hospital and Research Center "Riyadh"1756753939As a continuous of nupco’s introductory campaign for health practitioners, King Faisal Specialist... -
The Annual nupco Partners Meeting 20241756581139In the annual gathering of Nupco’s partners, titled “Towards Integrated Supply Chains,”... -
Launch of nupco logistics center in Madinah Al-Munawaroh1754334739As part of its expansion plan to establish a network of logistics centers, His Royal Highness the prince... -
nupco announces its success at Hajj season 2023, with medical supplies exceeding 60 million.1689183694After the success achieved by the Kingdom of Saudi Arabia in the Hajj season 1444 AH, after ending the...
Our Blog
The responsibility to dispense the right medication for each patient lies with both pharmacists and physicians, who must carefully consider all factors that may affect its efficacy or safety, including potential drug interactions.
What are Drug Interactions?
Drug interactions happen when a drug interacts with another drug, or with a specific food, beverage, or supplement, which ultimately alters its effectiveness or causes unexpected side effects. Such interactions may make medications less effective, dangerously more potent, or result in new or bothersome side effects.
Some drug interactions can even be fatal. Therefore, knowledge of potential drug interaction prior to prescribing or dispensing any medication is a must.
There are 3 ways in which drug interactions can happen:
- Drug-Drug interaction: Two or more drugs interact with each other, causing undesirable effects. For example, combining a sedative with an antihistamine results in increased drowsiness, making it dangerous to drive or operate heavy machinery and increasing the risk of falls.
- Drug-Disease interactions: This is when a drug affects a specific health condition, or conversely, when a health condition affects the effectiveness or the side effects of certain medications. Common examples include asthma and propranolol, hypertension and decongestants containing “pseudoephedrine”, or liver disease and paracetamol.
- Drug-Food/Drink interactions: A drug interacting with certain foods or beverages. For example, drinking grapefruit juice with certain drugs may intensify their associated side effects or lower their effectiveness, depending on the type of drug.
Examples of Common and Significant Drug Interactions
Below are a few notable examples of drug-condition interactions:
- Sildenafil (Viagra) and Nitrates: Viagra (Sildenafil) should not be combined with nitrates (such as Isosorbide dinitrate), which are used to treat heart disease. This combination can cause a dangerously low or even fatal blood pressure.
- Doxycycline and Multivitamins: When doxycycline is co-administered with multivitamins, it can reduce its absorption and effectiveness. Patients should be advised to separate them at least 2-4 hours.
- Digoxin and Amiodarone: Amiodarone and digoxin can be taken together, but with caution. Amiodarone can increase digoxin levels, leading to toxicity risk. To prevent this, when prescribed together healthcare providers often lower digoxin dose and monitor its blood levels closely. They also make sure to educate patients about toxicity symptoms.
- Warfarin and NSAIDs: Nonsteroidal anti-inflammatory drugs, particularly aspirin, may increase the risk of bleeding. When taken together with a blood thinner such as warfarin the risk of bleeding becomes significantly higher.
- Levothyroxine and Omeprazole: Omeprazole, a PPI, can reduce the absorption of levothyroxine (a thyroid medication), which may consequently lower its efficacy.
- Ondansetron and Dofetilide: Ondansetron, used for nausea and vomiting, may interact with dofetilide, a drug that regulates heart rhythm. This interaction can prolong the interval between heartbeats, leading to dizziness, fainting, and in severe cases, death.
- Potassium supplements and Spironolactone (diuretic): When taken together, these two medications can cause potassium levels to become too high, causing severe heart issues that could be life-threatening.
- Theophylline and Ciprofloxacin: Theophylline (used for certain respiratory diseases) can interact with the antibiotic ciprofloxacin, leading to toxic blood levels of theophylline and serious life-threatening side effects.
- Selegiline with Pseudoephedrine: Taking selegiline (a type of MAOI), with pseudoephedrine (commonly found in decongestants and cold medications) may cause dangerously high blood pressure, and in some cases may even be fatal. Drugs containing pseudoephedrine should be avoided until at least 14 days after discontinuing selegiline.
- Carbamazepine and Clarithromycin: Carbamazepine (an anticonvulsant) and Clarithromycin (an antibiotic) should not be used simultaneously because Clarithromycin can increase the levels of Carbamazepine in the blood, raising the risk of toxic side effects. A safer alternative or dosage adjustment should be considered.
Note: These are only a few examples and do not cover all possible drug interactions.
How to Avoid Drug Interactions?
Here are the key tips to reduce the risk of drug interaction:
1- Effective Communication
- Listen Carefully: Ask about all medications that the patient is currently taking, including any prescribed, over-the-counter medicines, dietary supplements, and herbs.
- History Taking: Ensure you are aware of all the patient’s medical conditions.
- Discuss Treatment Plan: Explain how and when to take the drug and any special precautions that the patient should be aware of.
- Encourage Communication: Encourage the patient to inform you of any changes in their health conditions or medication regimen.
2- Using “Wasfaty”
“Wasfaty” is one of nupco’s services. It is an electronic system that links hospitals and primary health care centers with community pharmacies. Helping improve quality of healthcare and pharmaceutical services provided to patients by:
- Easier Access to Medications: Patients can receive their medications for free at the nearest community pharmacy.
- Better Patient Safety: Wasfaty system automatically checks for allergies, potential drug interactions, and drug-disease interactions.
- Minimization of Medical Errors: Wasfaty system rejects any prescription containing a warning about drug incompatibility with the patient’s health condition or with other prescribed medications.
For more information on “Wasfaty” services, please visit the “Frequently Asked Questions” page on our website.
3- Staying Updated on Drug Interactions
- Stay updated, especially with most commonly prescribed and narrow therapeutic index medications.
- Follow the latest updates from reliable sources.
- Regularly read medical and pharmaceutical journals.
- Attend conferences and seminars on drug interactions.
- Go through the drug leaflet in case of doubt, or discuss it with your colleagues if you have any queries or concerns.
Conclusion
Proper understanding and avoidance of drug interactions is important for patient safety. With effective communication, utilizing smart programs, and staying updated, healthcare professionals can minimize the risks associated with drug interactions and ensure optimal patient care.
High-quality medical supplies are the foundation of any healthcare institution committed to delivering excellent patient care. By upholding the highest standards of safety and precision they contribute to accurate diagnostics and successful treatments.
Whether you run a small clinic or a large hospital, high-quality medical supplies at an affordable price are essential to delivering excellent patient care and achieving your goals.
Below are important tips for getting the best medical supplies at the lowest cost.
1- List Down the Supplies You Need
Before you start, take a moment to consider the needs of your clinic and draft a thorough list.
Preparing an organized list will allow you to focus on suppliers that offer everything you need in one place, saving time and effort. It also helps you secure the best deals with a single supplier, rather than improvising and searching randomly.
Follow these steps to make list preparation easier:
- Identify Essential Supplies: Highlight the medical supplies that need regular renewal throughout the year, such as thermometers, masks, gloves, gauze, bandages, etc.
- Assess Equipment Needs: Determine if any essential supplies are missing, or if any old or worn-out equipment should be replaced to avoid ongoing repair costs.
2- Choose a Reliable Supplier
Now that you have prepared a list, it is time to find a reliable supplier that can provide all the products you need.
Select your supplier based on the following:
- Good Reputation: Ensure the company is credible and has a good reputation and reliability in supplying medical products. The supplier should have strict procedures for routine inspection and testing to guarantee their product quality.
- Sufficient Inventory: It’s important to have a supplier who always has enough inventory to support your work without any hindrances, from immediate replacement of medical supplies to restocking of some missing items.
- After-Sales Service: Verify if the supplier offers maintenance and repair services in case of damage or malfunction.
- Technical Expertise: A supplier should have a team of technical support to answer your questions or advise on the best options that can fit your clinic.
- Price and Cost: Choose one that will deliver the best value within reasonable pricing.
3- Ensure Quality
You need to make sure that the products you purchase are safe, effective, and reliable, as the health and safety of your patients depend on their quality.
This is achieved by:
- Ensuring that all the supplies you purchase comply with the highest quality requirements set by relevant healthcare regulatory bodies. The supplier should be able to provide specifications and documents proving the quality and safety of their supply.
- Review customers’ feedback and ratings to ensure you have quality, original products and not counterfeits.
4- Balance Price and Quality
While quality medical supplies are important, it’s equally important to find the right price to maintain a reasonable budget. You cannot afford to compromise quality for a low price, but should try to get reasonably priced products.
Here are ways to spend wisely:
- Compare Prices: Make sure to compare prices between a few suppliers before any purchase. This can help you get the best deal within your budget.
- Request Discounts: Ask suppliers if there are any discounts or special offers.
- Product Value Over Time: Consider not only the initial purchase price of the equipment but also other elements that contribute to long-term value, such as the lifespan of the product, maintenance costs, and the cost of spare parts.
5- Consider Pre-owned Equipment
To make the most of your budget, consider the option of refurbished medical equipment. These are pre-owned tools or devices that have been inspected, repaired, and reconditioned by specialized technicians to function with high efficiency and performance, almost like new.
Why nupco is the Best Choice for Medical Supplies?
- Best Medical Supplier in Saudi Arabia: With a wealth of experience in the industry and the ability to deliver pharmaceuticals, equipment, and medical supplies throughout the Kingdom, we provide the highest level of service.
- Customer-focused: Your satisfaction is our priority, we work to fulfill all your needs fast and easy.
- Competitive Pricing: We offer competitive pricing without compromising on quality.
- Modern Technology: We utilize modern technology to offer you error-free high quality services.
- Top-quality Medical Supplies: We provide the best medical supplies from trusted original brands, assuring the safety and satisfaction of your patients.
- Continuous Supply Assurance: We provide you with all the supplies you need throughout the year, without any delays.
- Flexibility: We tailor our services to meet the unique needs of each customer.
With nupco, you can:
- Save money with our competitive prices and special deals.
- Save time with our efficient services.
- Access the highest quality medical supplies from top-of-the-line companies around the world.
- Ensure an exceptional customer experience.
Purchase all your medical supplies from our online marketplace, and enjoy an innovative, convenient shopping experience.
Conclusion
Having followed the above steps, you’ll make informed decisions, ensuring you receive reliable and safe supplies that meet your needs. Invest in the future of your clinic and the health of your patients by choosing nupco!
The world of pharmacy is evolving quickly and automation has become a key element in managing and dispensing medications. These technologies offer innovative solutions to modern challenges facing pharmacies today, benefiting both pharmacists and patients alike.
Pharmacy Automation: A Technological Revolution
Pharmacy automation involves a wide range of technologies that automate tasks traditionally performed manually by pharmacists. Examples include:
- Robotic Medication Dispensing Systems: Robotic arms that automatically select and dispense medications based on prescriptions, significantly reducing the risk of human error.
- Inventory Management Systems: Advanced systems that enable pharmacies to monitor inventory levels, prevent stockouts, and maintain an optimal supply of medications.
- Automated Packaging and Labeling: Medications can be precisely packaged and labeled with use instructions by highly accurate systems.
- Data Management and Reporting: Systems that handle prescription data, inventory, and workflow, providing valuable insights for improving pharmacy operations.
Benefits of Pharmacy Automation
The integration of automation in pharmacies has transformed the way medications are dispensed and managed, bringing several advantages:
1- Inventory Tracking and Waste Reduction:
- Ensure real-time inventory updates, allowing pharmacies to monitor stock, reorder as necessary, and prevent both overstocking and shortages.
- Automatically alert pharmacists when stock falls below a certain level, ensuring continuous medication availability.
- Prioritize medications with near expiration dates, reducing waste.
- Advanced algorithms analyze past dispensing patterns to predict future medication needs. This allows pharmacies to stock up during peak demand periods, preventing wastage and stockouts.
2- Smoother Operations
Automation takes over repetitive tasks, with systems that can label and pack medications with precision. This saves time compared to manual processes, especially for medications requiring specific preparation, such as mixing doses or compounding topical creams.
This leads to:
- Quick services: Reducing patient waiting time and increasing satisfaction.
- Greater accuracy: Proper selection of medicines and their preparation in appropriate doses.
- More efficiency and productivity: Less workload enables pharmacists to pay more attention to critical responsibilities, such as patient consultation, medication review, and personalized care.
3- Improving Patient Care
- Improved Accuracy and Reduced Errors: Automation enhances accuracy and minimizes errors in drug distribution, as systems automatically select and dispense medications with high precision. Additionally, pre-printed labels improve packaging safety and efficiency, resulting in faster and safer pharmaceutical care.
- Monitoring Patient Compliance: Patients receive detailed instructions on medication usage, dosage monitoring, and reminders for timely doses and refills. This promotes better adherence to treatment.
- Safety Alerts: Automation can identify potential drug interactions or allergic responses, offering enhanced safety for patients.
4- Long-Term Cost Savings
While automation requires an initial investment, it leads to long-term cost savings through reduced labor costs, fewer medication errors, and improved inventory control.
5- Data Analysis
Automated systems collect and analyze data on medication usage and patient behavior, which can help improve healthcare services and contribute to the development of new drugs and treatments.
Pharmacy’s Future: Automated and Enhanced
Pharmacy automation is driving transformative changes in pharmaceutical care. As technology continues to advance, these automated solutions will become even more sophisticated, further improving accuracy, efficiency, and the quality of patient care.
Pharmacies that incorporate automation into their workflows will be better positioned to meet their patients’ evolving needs, ensuring safer and more efficient service delivery.
nupco offers a wide range of technological solutions aimed at enhancing healthcare quality and patient satisfaction. It also provides consulting and technical support to ensure clients fully benefit from these solutions.
Latest Awards & Achievements
Highlighting our newest achievements
Award at the HR Summit
3 awards from “Stevie”
Saudi Arabia HR Summit & Exhibition
Gold Medal Award from the Geneva International Exhibition of Inventions